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What if I become homeless?

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If you have no home or in danger of losing your home you should go to your local Northern Ireland Housing Executive (NIHE) district office that will assess you needs. NIHE has a statutory duty to persons who present as homeless, however, the level of help they can give you depends on whether you are eligible and your particular circumstances. The help may range from advice and assistance to providing temporary accommodation to permanent accommodation.

The ‘out-of-hours’ homelessness emergency telephone number is 028 3833 4444

Should you have become homeless for whatever reason, it is important to get quality advice as soon as possible.

Northern Ireland Housing Executive

Portadown Office
41 Thomas Street   
Portadown
BT62 3AF                         

Lurgan office
12 Hill Street
Lurgan
BT66 4BH

Telephone Contacts:

General Enquiries

03448 920 900

Repairs Line

03448 920 901

Housing Benefit Enquiries

03448 920 902

Citizens Advice Bureau

Portadown Office
15-17 Edward Street,    
Portadown.  BT62 3LX     
Tel  028 3835 3260   
 
Lurgan Office      
6 Union St, 
Lurgan BT66 8DY 
Tel 028 3832 3571

South Tyrone Empowerment Programme (STEP)
Unit 6 Mayfair Business Park
Garvaghy Rd
Portadown
BT62 1HA
Tel 028 3839 9595   Fax  028 3833 3955   E-mail. margaret@stepni.org
 
Edward Street Hostel
32 Edward Street
Portadown
BT62 3NE
Tel 028 3839 3574   www.edwardstreethostel.com